Contact information

Get in Touch
Have a question about your order or product? We're here to make sure you travel in style.

📧 Email us anytime: support@passportoutfitters.com
You’ll hear from us within 24–48 business hours.

🧳 Order Support:
Please include your order number so we can help you quickly.

🌍 Customer Care Hours:
Monday–Friday: 9 AM – 5 PM EST
We rest on weekends just like most travelers.

📦 Returns & Exchanges:
All returns go directly to our U.S. fulfillment partner, not our office.
Once we approve your request, we’ll send you the correct return address and next steps.